Returns & Exchanges

At Herring Shoes, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our dedicated team is here to ensure a seamless experience.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the shoes in their original box and protective dust bags, ensuring they are packed securely inside an outer shipping carton to prevent damage.

3

Attach the Label

Print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package, removing any old tracking stickers.

4

Drop Off and Track

Hand your parcel to the designated courier service and retain your proof of postage until your refund or exchange has been fully processed.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing